Computer and console collection service for laboratories from all over the country – Comp Master

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At Comp Master we repair laptops, consoles and other compact devices. Far from the lab in Ashdod? A UPS courier will pick up your laptop or console right from your home anywhere in Israel and bring it back after the repair. The request takes 2 minutes, and you pay only when the device is ready.

How it works

1 📝 Request Fill in the form — 2 minutes, no obligation
2 💬 Approval A manager contacts you, confirms details and gives a minimum estimate and timing
3 🚚 Shipping to us Drop off at a UPS Pickup point (faster and cheaper) or order a courier — we send instructions
4 🔍 Diagnostics Up to 3 business days. Exact price — nothing is repaired without your approval
5 🔧 Repair Usually up to 3 business days after your approval
6 📦 Return To a UPS point or your home. You pay when it is ready

Repair request with shipping

1 Device
2 Address & contacts
3 Shipping

What needs repair?

Small devices only: laptops, consoles, mini PCs. Desktop towers, All-in-One computers and monitors are not shipped via UPS — bring them to the lab. We do not repair peripherals or tablets.

🔑 Is the device password-protected? Just mention it — don't write the password itself.

Terms & packing

How much is shipping and how do I pay?

One-way prices incl. VAT: drop-off at a UPS Pickup point — 55 ₪ · courier pickup at home — 118 ₪ · return to a UPS Pickup point — 30 ₪ · home return by courier — 55 ₪. Cheapest via points: 85 ₪ both ways. Repair and shipping are paid when the order is ready: card by phone, Bit or bank transfer (no cash). The device is shipped back after payment.

What happens after the request?

A manager contacts you (WhatsApp or phone), confirms the details and gives a minimum cost estimate and timing — you know the minimum investment in advance and whether we can help. Shipping is arranged only after approval.

How much is diagnostics?

Initial inspection without disassembly — free. Diagnostics — 150 ₪, Apple devices — 250 ₪ (regardless of year). Paid only if you decline the repair; with a repair, diagnostics is free.

How do I pack the device?

Required: bubble wrap (or similar) + a cardboard box. Do not send bags or accessories — the charger only. Do not send a disassembled device or a part of it. Without proper packing the lab is not responsible for transport damage.

Is there a BIOS or Windows password?

If there is one, just mention it in the request — don't write the password itself. If we need it for testing, we'll arrange it with you by phone.

Need an invoice for a business?

Fill in your ID / Company No. in the form, tick “Invoice to a business” and enter the business name — the invoice is issued to the business right after the repair.

What documents will I get?

All documents arrive by email: request confirmation with a tracking link, the UPS waybill, the repair intake confirmation and the invoice. That is why the email field is required.

Warranty for repair and shipping

The warranty is listed next to each service in the price list (3 or 6 months). If the fault returns within a week of delivery — repeat shipping both ways is at our expense. Shipping fees are not refunded on cancellation.

Can I bring or ship it myself?

Yes. Lab address: Gei Oni 6, Ashdod (between buildings 6–8), ZIP 7764454. Ashdod residents are welcome to come directly — hours: Sun–Thu 9:00–19:00, Fri 9:00–14:00. Phone: 073-2241747.

Computer pickup service by Comp Master operates nationwide across Israel — we collect your laptop, desktop or console from home or office, repair it at our lab and return it to you. Fast scheduling, safe packaging and repair tracking. Fill in the collection form and we’ll get back to you.