Privacy Policy – COMP-MASTER
(Updated in accordance with Amendment 13 to the Privacy Protection Law, effective August 14, 2025)
1. Introduction
Welcome to the website comp-master.co.il (hereinafter: the “Site”). Your privacy is important to us. This document details how we collect, use, store and share personal information, in accordance with Israeli law and Amendment 13 to the Privacy Protection Law.
2. Who we are and contact details
The owner of the information: COMP-MASTER – Computer Lab
Address: Guy Oni 6, Ashdod, ZIP code 7764458
Phone: 073-2241747
Email for private inquiries: service@comp-master.co.il
3. Legal framework and principles
- Personal information will be processed for specified, lawful and transparent purposes only.
- The information required is minimal and necessary to perform the service.
- Confidentiality, data security, and data subject rights apply as detailed below.
4. What information do we collect?
- Identification and contact information: full name, address, telephone, email.
- Order and payment information: Products ordered, amounts, order status. Payment method data itself is not stored in our systems and is captured by a PCI-compliant payment provider.
- Website usage data: IP addresses, cookie IDs, pages viewed, form actions.
- Service correspondence: customer service inquiries, support documentation.
5. Duty to notify at the time of collection
When providing information, the following will be displayed: our identity and contact details, the purposes of the processing, whether the obligation to provide information is mandatory or optional, the consequences if it is not provided, your rights and how to exercise them.
6. Purposes and uses
- Ordering, delivery, billing and accounting.
- Providing service and support, handling inquiries.
- Website maintenance, security and improving the user experience.
- Operational updates regarding an order. Marketing mailings will only be sent in accordance with the law and can be removed at any time.
7. Provision of information to third parties
- Clearing and payments: Companies with PCI standards.
- Shipping and logistics: courier companies/collection points.
- Infrastructure and technology: storage, CDN, security, analytics.
The above act as data processors on our behalf, for required access only, under a duty of confidentiality and will not use the information for independent purposes.
8. Transfers outside Israel
To the extent that a transfer takes place outside of Israel, this will be done subject to applicable law and appropriate protection mechanisms.
9. Information security
Technological and organizational controls are implemented, including SSL encryption, authorization controls, hardening, and periodic testing. However, there is no absolute security and we take steps to mitigate risks.
10. Information retention
We will retain information only for the time required for the purposes of its collection and legal provisions (including retention of tax documents), and then delete/anonymize it.
11. Your rights
- Review and receive a copy of personal information.
- Correction of inaccurate information or updating.
- Deletion in cases stipulated by law (“the right to be forgotten”).
- Objection to or restriction of processing in certain cases.
- Withdrawal of consent (e.g. for mailing), without affecting the legality of processing until the date of withdrawal.
To exercise rights: service@comp-master.co.il (please attach identification details).
12. Compensation without proof of damage
As stated in Israeli law, in certain cases it is possible to claim statutory compensation of up to 10,000 NIS without proof of damage due to certain violations of rights under the law.
13. Privacy Protection Officer (if required)
If it is mandatory to appoint a DPO according to the law and the scope of processing, his details will be published on this page.
14. Cookies and similar technologies
We use essential cookies to operate the site, performance/analytics cookies to improve the service, and sometimes functional cookies. You can manage preferences in your browser. Blocking essential cookies may affect the operation of the site.
15. Policy changes
We will update this policy from time to time. The binding version is the one published on the website at the time of the update.
16. Contact
For any questions: service@comp-master.co.il | 073-2241747 | Guy Oni 6, Ashdod 7764458