Computer and console collection service for laboratories from all over the country – Comp Master

At Comp Master , we understand that sometimes you are too far from us, or you do not have the opportunity to get directly to the lab . That is exactly why we have developed a special pickup service from all over the country! You can order a courier to pick up your laptop or console directly from your home and return it to you after the repair, either at home or to a convenient pickup point nearby.
How does it work?

Fill out the form on the website to order a pickup.
A UPS courier will arrive at your location shortly, usually the next business day.
We carry out the repair professionally and keep you updated at every stage.
After the repair is complete, we will ship the device back to your home or to a collection point of your choice.
Why choose our service?

A perfect solution for those who live far from Ashdod or who cannot get to the laboratory.
We work with UPS to ensure your device arrives quickly and safely.
Fast, convenient and professional service throughout the country.

Please note, the service is designed for laptops and consoles such as Xbox and PlayStation . If your device is old or too large to ship, the lab team will update you accordingly.

Why wait? Fill out the form and order a pickup now!

Customer's full name *

First

Last

Business name for invoice

ID / C.P.

Dealer number:

Customer mobile phone *

Customer address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Email *

Device model

Serial number

Device collection details *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Collection contact name *

First

Last

Collection contact phone number *

Fault description *

Describe problems that need to be fixed + describe known problems with the device that do not need to be fixed

Attach a file with additional information

I have read and agreed with *

• Computer Lab Regulations

Sending a computer collection slip

The laboratory is not responsible for damage that a computer may sustain during transportation if the device is not packaged properly.

UPS shipping company:

The cost of collection and return from anywhere in Israel is 55 NIS including VAT. From the return to PICK UP collection points 30 NIS. Payment for repair and delivery when the order is ready. Except in cases where an advance payment is required.

You can send it independently through an Israel Post branch or another company at the following address:

Gei Oni 6, Ashdod

Comp Master – Computer Condenser between Building 6-8

Zip code 7764458

Laboratory phone: 073-2241747

Phone number for courier: 054-6829601

1. All prices include VAT.
2. In Ashdod it is recommended to arrive alone.
3. It is mandatory to pack the device well in bubble wrap (or similar) and cardboard packaging.
4. Do not send a computer bag or any other equipment other than luggage.
5. Do not send a disassembled computer or only part of the computer.
6. The courier does not arrive at the time the customer specifies, the courier calls before arrival. Collection is carried out within 2 working days, excluding Fridays and holiday eves. Before the courier arrives, you will receive an SMS with the arrival time range.
7. The cost of a repair quote and general price list can be seen here.
8. You can receive a quote for repair or a minimum price for repair if you cannot receive a quote before inspection on Whatsapp 073-2241747
9. In describing a problem, describe all known problems.
10. It is mandatory to attach a BIOS or operating system password if applicable.
11. Payment method: Credit payment by phone, Bit, bank transfer. No cash payment. Payment is made before returning the computer.
12. If a tax invoice needs to be issued in a different name, please indicate this in the company field on the form on this page. An invoice will be issued immediately after the correction is completed.
13. It is mandatory to specify an email address – all documents are sent by email.
14. A repair order is sent by email after the computer is received in the lab (after delivery).
15. A shipping bill of lading is sent by email. If it is possible to print a barcode and stick it on the package – do so. If not – write the shipping bill number in large letters on the package.
16. There is no credit on deliveries. In the event of a recurring fault within a week of the date of receipt of the computer by the customer, the device will be collected and returned at the laboratory’s expense.